Mission Statement
Aero is driven to exceed our customers’ expectations by providing the highest quality fulfillment services. We will treat our customers with courtesy and respect, actively listen to their requirements, and provide cost effective solutions for their marketing needs. Above all else, Aero will keep the commitments made to our customers.
Happy Customers = Success
Aero Fulfillment Services was founded in 1986 by Jon T. Gimpel who continues as CEO today. Jon had a vision for Aero. He insisted his new business be based on three key values:
- Always deliver superior customer service to all clients, large and small.
- Create and maintain a fun environment to attract and keep good people.
- Foster an open management style to encourage employees to be their best.
Over the years we have expanded from one location of only 13,000 sq. ft. in rented space to multiple locations today. In 1996, a year after John T. Gimpel joined the organization, Aero expanded yet again when we custom designed and built our headquarters facility in Mason, OH.
Our state-of-the-art systems, strategic location and spacious facilites, along with an industry savvy staff, make Aero the best choice for your 3rd party fulfillment partner.
We are proud of our growth over the years. But we are just as proud that we have adhered to Jon’s vision and continued to deliver exemplary customer service. In 2003 John was made president/COO and now runs the company.