Jon T. Gimpel, Chairman/CEO
Despite Jon’s formal education in industrial design, this self-made man’s passion for more than 40 years has been focused time and again on sales and customer service. His motto: “Hire good people, let them do what they do best and never micromanage.” That motto helped Jon earn recognition in 2002 as Ernst & Young’s Entrepreneur of the Year. His roots in sales began with Eli Lilly and continued while he enjoyed an extremely successful career in printing sales with the Hennegan Co. In 1986 he founded Aero Fulfillment Services, hiring an experienced staff to run the organization on a day-to-day basis. In 2003 Jon handed the reins for the day-to-day operations to his son, John Gimpel, but continues to actively participate in sales and marketing activities for the company.
John T. Gimpel, President/Chief Operating Officer
After graduation from Lafayette College, and five years in NYC working in the advertising and promotion industry, John joined Aero Fulfillment Services in 1995. Since then he has been the driving force behind keeping Aero at the forefront in fulfillment technology. John’s vision resulted in the multi-million dollar investment in what is now a state-of-the-art proprietary online ecommerce management solution – also known as aeroNavigator.
Alisha McNary, Vice President Customer Experience
McNary is charged with ensuring Aero’s clients receive outstanding customer service and have access to the range of services they need from Aero. She has direct responsibility over the account management staff, spearheads initiatives to identify and develop new services, and explores ways to enhance existing ones. McNary has more than 20 years of fulfillment experience in senior leadership positions. She previously served as vice president of fulfillment for Mossberg and Company in South Bend, IN. While in this role and previous leadership roles she successfully implemented and managed marketing programs for Fortune 100 manufacturing, technology, finance, education and consumer products companies. These programs generated an average of over 20% new revenue annually and enabled the companies to offer new services to their existing customers.
Chris Probst, Vice President Sales
After graduating in 1992, from Miami University, Chris became manager and owner of his family's heating and air conditioning wholesale distribution company featuring branch locations across 5 Midwestern states. That’s where Chris learned first hand the value of being an expert to his clients through dynamic customer support, value-added products & services, and analysis of industry trends and changes. In 2001, Chris sold his company and started his career with Aero as the National Sales Director, Central Region. His proactive selling approach resulted in an immediate impact to Aero's sales, as he broke sales records and exceeded sales quotas every year. Chris' accomplished sales strategies, relentless pursuit to provide practical fulfillment solutions, and passion for "being a resource to our clients" all paved the way for his promotion to vice president of sales & marketing in 2005. Chris provides positive team direction to insure that his client's progress and deadlines are met on-time and with no surprises.